Contact Root & Remedy Health
Questions about TCM patterns, our app, or herbal products? We're here to help you understand your body's natural balance.
What to Expect
We're a small team on a mission to make Traditional Chinese Medicine accessible to everyone. Every message gets read personally, and we typically respond within 1-2 business days.
Important: We can't provide medical advice, diagnosis, or treatment through this form. Root & Remedy offers educational insights based on TCM principles—if you have health concerns, please work with a licensed healthcare provider or qualified TCM practitioner.
Looking for a TCM Practitioner?
Root & Remedy is designed to help you understand your body's patterns—but we're not a replacement for personalized care from a licensed professional. If you're ready to work one-on-one with an acupuncturist or TCM practitioner, we encourage you to find someone in your area.
Need help connecting with a practitioner? Let us know in the form above and we'll point you in the right direction.
Quick Answers Before You Reach Out
"Can you tell me what's wrong with me?"
We provide educational pattern analysis to help you understand your body through a TCM lens—but we're not diagnosing or treating medical conditions. Think of us as a learning tool that complements professional care.
"Are your herbs safe?"
Our herbal products come from trusted suppliers who follow rigorous quality standards. That said, if you're pregnant, nursing, or taking medications, please check with your healthcare provider before starting any herbal routine.
"I have a question about my tongue/face scan results."
Choose "App Support or Technical Issue" in the dropdown above and describe what you're seeing—we'll help you understand your results or troubleshoot any issues.